Shipping

Shipping main image Shipping image

 

We ship orders from a Melbourne warehouse every business day Monday to Friday except public holidays.

Orders placed before 2pm are dispatched on the same day. Orders placed after 2pm are dispatched on the following business day.

Our shipping partner is Australia Post and our shipping arrangements cover all places within Australia via Australia Post network.

Please place your order earlier to avoid delays. We do our best to post orders quickly but we do rely on Australia Post for deliveries and given the current situation with operations we ask all customers to please allow enough days for your order to be delivered.

All prices are in Australian dollars. Your shipping fee includes handling and postage via Australia Post. Shipping methods and prices are subject to change without notice. Purchaser's signature are normally required to confirm the delivery and receipt of the shipment.

When your order is shipped, you will receive a confirmation email from us (please check your junk inbox just in case). You will also receive a tracking number with other details if express shipping method is selected.

 

Deliveries Within Australia

We offer two shipping methods:

  • Express shipping @$6.95 - 1-3 business days;
  • Free standard shipping - 3-10 business days. 

We ship to your home, place of business or PO boxes within Australia. However, we cannot ship to hotels, motels and resorts. If you want to post to a parcel locker, please contact us in advance as we don't accept responsibility for missing or stolen parcels sent to those locations.

 

 

Deliveries Outside of Australia

International delivery time may vary according to the location and is normally between 6 to 20 business days (depending on the country and city). Deliveries to the US, UK, Canada and New Zealand are normally quicker.  

 

Delivery to some countries may take longer due to longer customs clearance procedure. Please note that if required any applicable custom duty must be paid by purchaser at the country of destination. 

International orders are shipped to home addresses only.

 

Your order will be sent via Australia Post - Airmail International and delivered to your country via your local Post courier (e.g. Canada Post, Royal Mail).

 

If you require expedited shipping, please email us for more details to [email protected].